Privacy Policy

This Privacy Policy covers StackCommerce, Inc.'s (“StackCommerce”, “us”, or “we”) treatment of Personally Identifiable Information (“PII”) and how it may be gathered on the website located at https://stackcommerceactivate.com, any other applications and features (collectively, the “Site”), through the use of the services (the “Services”) and any PII customers and business partners share with StackCommerce. These privacy practices apply to StackCommerce’s customers and any internet users that visit the websites, applications or other features offered by StackCommerce’s customers (collectively, “Customer Sites”).

Please read this Privacy Policy carefully. Any order forms or additional agreements to which users and customers agree, governing the provision of StackCommerce features, shall take precedence over the terms of this Privacy Policy and to the extent of any differences.

Collection of Information From Customer Site End Users

This section describes our policies for internet users that visit Customer Sites.

Information Collected by StackCommerce

In the course of providing the Services to our customers, StackCommerce collects both non-PII and PII about end users of Customer Sites. StackCommerce will not collect your password for any Customer Site or credit card information you have supplied to any Customer Site. We do not purchase or receive information about you from third parties (other than our customers).

Wix Ascend – StackCommerce may use business-related aggregated data, provided by Wix Ascend, to append information you provide us in our webforms.

StackCommerce also collects non-PII from Customer Sites you visit, including the following types of data:

Standard Data – common information found in every communication sent over the internet. Using this information, StackCommerce can infer information such as browser type (e.g., Google Chrome, Apple Safari); operating system (e.g,. Apple macOS or Microsoft Windows); browser language (e.g., Javascript); and internet service provider (e.g., AT&T or ComCast).

Clickstream Data – StackCommerce can infer how you use our Customer Sites and various pages on the internet.

Cookies are alphanumeric identifiers transferred to your computer’s hard drive through your Web browser to enable our systems to recognize your browser, tell us how and when pages on our Site are visited and by how many people. Like most internet sites, StackCommerce uses cookies to enhance our users’ and customers’ experience on the internet. These cookies do not collect PII, and we do not combine information collected to obtain additional PII.

Most browsers allow you to prevent new cookies from being accepted, to be notified when you receive a new cookie, or to disable cookies.

Data Retention

Cookies set on behalf of StackCommerce expire after three years and the expiration date updates every time you encounter our server.

Consumer Choice and Access
The process for individual internet users to review and/or request changes to their PII collected by StackCommerce is outlined in the Additional Policies section below.

Collection of Information From StackCommerce Customers

This section describes our policies for end users of the StackCommerce Activate Site and Services, StackCommerce customers, and corporate partners.

Information You Provide to Us

We receive and store any information you enter on the Site, through the Services or provide to us in any other way, with your consent. You have the option not to provide us with certain information. We use PII provided by you for such purposes as responding to your Service requests, customizing your content, communicating with you about our products and marketing our Services to you.

Automatic Information

We receive and store certain types of information whenever you interact with us. StackCommerce automatically receives and records “traffic data” on our server logs from your computer, including your geographical location and Internet Protocol (“IP”) address, StackCommerce cookie information, and pages you request. StackCommerce uses this traffic data to analyze trends and administer the Site. Our service automatically collects usage information, such as the frequency of visitors to our Site and their components. This data is only used in the aggregate. This type of collective data enables us to figure out how often users utilize different parts of the Site and Services.

E-mail Communications

Customers may be contacted via email regarding the StackCommerce Service or Site. For any requests or inquiries made through the activate@stackcommerce.com, a record of information you provide will be retained in our response message(s). Additionally, we may receive a confirmation when you open an email from us.

Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser, tell us how and when pages in our Site are visited and by how many people. Stackcommerceactivate.com cookies do not collect PII, and do not combine information collected through cookies to obtain PII.

Sharing of Pii by StackCommerce

This section describes our policies for sharing PII received from either Customer Site end users or StackCommerce end users or customers.

We neither rent nor sell PII to anyone. Except as provided for in any additional agreement you enter into with StackCommerce, we share your personal information only as described below:

Third Party Use of Pii

StackCommerce may engage third party companies or individuals to provide the Services. In doing so, we may share PII for the following reasons; billing, processing payments, providing marketing assistance and customer service. These third party companies and individuals provide the same level of privacy protection as StackCommerce. Additionally, these third parties do not have any right to use PII collected from our Site or Services, beyond what is necessary to assist us.

Promotional Offers

We may send offers to our customers on behalf of other businesses or provide our customers with the opportunity to notify end users directly of promotions by text message or e-mail.

Business Transfers

If StackCommerce, or substantially all of its assets, were acquired, PII would be an asset that is reviewed and transferred. You acknowledge that such transfers may occur, and that any acquirer of StackCommerce may continue to use your PII as set forth in this policy.

Protection of StackCommerce and Others

We may release PII when we, in our sole discretion, believe in good faith that release is necessary or appropriate to comply with the law (including to meet national security or law enforcement requirements), enforce or apply our conditions of use and other agreements, protect the rights, property, or safety of StackCommerce, our employees, our customers, or others.

Additional Policies

Information Security

Your StackCommerce account information is protected by a password for your privacy and security. StackCommerce uses Transport Layer Security (“TLS”) to encrypt all data communication over Hypertext Transfer Protocol (“HTTP”), otherwise known as HTTP Secure (“HTTPS”) . Only employees who need personal information to perform a specific job are granted access to it. All StackCommerce employees are provided regular privacy and security awareness training. While StackCommerce uses commercially reasonable means to secure your information, we do not guarantee that your PII will not be improperly accessed, disclosed, or destroyed by breach of any of our safeguards.

Conditions of Use

Your use of the Site and Services and any possible dispute over privacy are subject to this Privacy Policy and our Terms of Service, including limitations on damages, dispute resolution, application of California state law. StackCommerce, Inc. is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).

International Visitors

For end users and Site visitors outside of the United States, please note that any data or PII you enter into the Services or Site will be transferred out of your country and into the United States.

Data Processed

We provide the Services so that customers can enable the deployment of email, SMS, push notifications, in-app messages, and web push messaging to customers’ users. In providing these Services, StackCommerce processes data that the customer submits to the Services or instructs us to process on their behalf, in connection with the Services (“Customer Data”).

Purposes of Data Processing
StackCommerce processes Customer Data submitted for the purpose of providing the Services to the customer. To fulfill this purpose, we may access Customer Data to prevent or address service or technical problems, to respond to customer support matters, to carry out customer instructions, or in response to contractual requirements with the customer.

Third Parties With Whom StackCommerce Shares Customer Data
StackCommerce may use a limited number of third party providers to assist us in providing the Services to customers. As of the date hereof, these third parties provide Infrastructure As a Service (“IaaS”) hosting and Software As a Service (“SaaS”) operations for systems monitoring, data queuing and statistical and scientific activities. These third parties may access, process or store Customer Data in the course of providing these services, but based on our instructions only.

Requirement to Disclose

We may disclose PII when we have a good faith belief that such action is necessary to: conform to legal requirements or to respond to lawful requests by public authorities, including to meet national security or law enforcement requirements; or to enforce our contractual obligations.

Use of StackCommerce by Children
StackCommerce is not intended for children. If you are under 18, you may use the Site and Services only with the supervision of your parent or guardian.

Third Party Sites
The Site and Services may permit you to link to other websites on the Internet, and other websites may contain links to the Site or Services. These other websites are not under StackCommerce’s control and StackCommerce is not responsible for the privacy, security practices or the content of such websites, nor is StackCommerce liable for any PII data that is transferred.

Changes to This Privacy Policy

StackCommerce may amend this Privacy Policy. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes to our privacy policy, we will notify you by posting an announcement on our Site and via your contact information.

Questions or Concerns

If you have any questions or concerns regarding privacy at StackCommerce, please send us a detailed message to activate@stackcommerce.com or to StackCommerce, Inc. at 21 Market St, Venice, CA 90291. Your privacy is important to us and we will make every effort to resolve your concerns.